bdnews24.com, Dhaka

The telecoms regulator has moved to ensure free customer care calls for mobile phone customers.
The regulator has also issued a number of specific directives regarding basic services to mobile phone customers.
Bangladesh Telecommunication Regulatory Commission (BTRC) has directed mobile operators to switch to a common toll free number 121 for customer care services by October and also asked not to charge for calls or text messages to that number.
At present, the operators charge between Tk 1 and Tk 2 per minute for calls made to customer care services. [Read More]

—–
Source: The New Nation